Privacy Policy for LH Power Wash
Updated 8/10/2026
At LH Power Wash, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our pressure washing and exterior cleaning services.
1. Information We Collect
We collect information from you in several ways to provide our services and improve your customer experience:
Personal Details: Name, email address, phone number, billing address, and service site address.
Property Information: Details about your property relevant to the requested service (e.g., square footage, surface types, photos of areas needing service).
Payment Information: Payment card details or billing information collected securely through our payment processing partners (we do not store full credit card details on our local systems).
Automated Technical Data: IP address, browser type, operating system, and browsing behavior gathered via standard log files, cookies, or tracking technologies when you use our website.
2. How We Use Your Information
We use the information we collect to:
Provide, schedule, and execute pressure washing and exterior cleaning services.
Process quotes, estimates, and billing transactions.
Communicate with you regarding appointments, service updates, and customer support.
Send optional promotional offers, seasonal reminders, or newsletters (you may opt out at any time).
Use before-and-after photographs of your property for marketing, quality assurance, or promotional materials (unless you explicitly request otherwise).
Improve our website layout, service offerings, and overall customer experience.
3. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following circumstances:
Service Providers: We may share information with trusted third-party service providers who assist us in running our business (e.g., website hosts, online booking systems, payment processors, and invoicing platforms).
Legal Requirements: We may disclose your details if required to do so by law or in response to valid legal requests (e.g., a subpoena or court order).
Business Transfers: If LH Power Wash undergoes a merger, sale, or transfer of business assets, customer information may be transferred as part of that transaction.
4. Property Photos & Marketing
As part of our standard practice, LH Power Wash technicians may take photographs of your property before, during, and after performing services. These photos are used to document completed work, verify quality, and may be used on our website or social media pages for promotional purposes.
Note: We will never publish photos that display identifiable personal details (such as house numbers, license plates, or personal belongings) without your permission. If you prefer that photos of your property not be used for promotional purposes, please notify us in writing before your service appointment.
5. Data Security
We implement reasonable technical and organizational safeguards to protect your personal information against loss, theft, unauthorized access, or misuse. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
6. Your Choices & Rights
Depending on your location, you may have the right to:
Access & Correct: Request access to or updates of the personal information we hold about you.
Opt-Out: Unsubscribe from promotional marketing emails by following the "unsubscribe" link at the bottom of the email or contacting us directly.
Data Deletion: Request that we delete your personal information, subject to certain legal or operational retention requirements.